Saturday, April 14, 2012

ProTypers not Paying

I’ve actually stopped working on ProTypers for the moment. If you select PayPal as payment, as I did, you’re supposed to be paid every Monday, assuming you’ve reached the $3.00 threshold. They were supposed to pay me this past Monday, but they haven’t. I contacted them and they did reply, but they told me to make sure that my PayPal information was correct. (I know it’s correct as I’ve been paid before.) The only thing to do was to contact them with my username and password and they’d look into it.

This bothers me for two reasons. One: they don’t have a user name. They go by email address. Two: Why do they need my password? Shouldn’t they be asking for my email address? I’d like to know if anyone else is having this problem or if it’s something new.

What really gets me is that there’s no support email address. You have to submit a ticket and wait for an autoresponder. You then have to reply to that and wait 48 hours. The first time I did this, I had to respond three times only to be kicked out for not responding within 72 hours. Fortunately, I figured it out on my own.

In the initial response for this problem, they said that they understand that I need my money. It’s not that I need it, really. It’s just that I don’t feel like working just to have some imaginary dollar amount go up. If I’m to do this work, no matter how crappy they pay, I expect to be paid what they promise. With what I can do in a week, I could afford to go out to lunch. In my financial situation, that means something.

If I don’t get paid this Monday, I’m not going to hold out hope.

No comments :